Help & FAQs

We completely get it, we change our minds too! We can only cancel orders prior to despatch.

Should the item have already been despatched then this falls under our returns policy.

If you are unsure of if your item (s) has been despatched then please use the contact us page on our website or alternatively call 0333 014 7733.

We want to speak to you too! Contact us with any questions, concerns, or feedback - or fill out the form below. We will be sure to get back to you within 48 hours.

However, please note that enquiries sent on Fridays may not receive a reply until the following Monday.

We currently only ship to the UK Mainland. To enquire about shipping to a different destination, please contact us.

Standard shipping is dependent on the product and supplier so may vary. Please look at the product page for more information.

You can return new and unused product(s) within 30 calendar days of making your purchase, we will provide a refund for product(s) returned, in new and unused condition and with the original packaging.

Refunds are processed within 7 days from when we receive the item(s).